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What is RPA (Robotic Process Automation) in simple terms.

Robotic Process Automation or RPA is the latest buzz word around corporate world, hence it is important we understand this a bit more. So what is RPA (Robotic Process Automation) ?

Well in simple terms, it is a software application that will replicate the actions or tasks exactly the
way how a human does. This software application can transact on any IT application or website, typically in the same way as a human can handle and manage complex, rule-based work or activities.

Any organisation that uses labor on a large scale for general knowledge process work, where people are performing high-volume, highly transactional process functions, can boost their capabilities by using robotic process automation software.

When companies look to reduce the cost of doing business, they typically start with “best shoring” their existing processes either directly or through a service provider. That’s putting processes and staff in the right, most economically favorable geography. Then as a second step companies can then apply using RPA to optimization business process and improve efficiency.

RPA can help digitally transform business and unlock value by providing:

1. Higher Quality Services: Better accuracy and better customer service.
2. Increased Speed: Processes can be completed at unprecedented speeds.
3. Reduced Costs: Manual or repetitive tasks are carried out by RPA software at a fraction of the cost
4. Enhance the business analytics and easy standardization of workflow.

With all these benefits, one this is for sure. RPA is here to stay and would only be evolving and spreading.

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